Log into your customer’s computer remotely, from any Internet-enabled computer to fix any PC-related problems or provide training.

Firewall friendly and secure, Remote Access Helpdesk is a cost-effective customer service solution that saves time and leads to improved productivity.

Display / Start Support Sessions Access your customer's PC instantly and troubleshoot or give training remotely.

Avail Tech Support Receive technical support or training directly from the web.   Enter six-digit Pin Code:

	Web-based system for providing on-demand support on the move and from any location.
	Utmost data security as all communication between the computers of the technical support personnel and the customer is encrypted using 128-bit RC4/SSL.
	Detailed reports/history of all your remote support sessions.
	Instant file/ folder transfer - even from mapped drives. This feature is especially useful if log files need to be monitored at the support end.
	Technical support personnel can interact with customers over live chat.
	Reboot the customer's computer and automatically reconnect to continue with the support session.
	Open the Windows Task Manager on the customer’s computer to perform administrative tasks.
	Two-way clipboard that makes it easy to copy and paste information quickly.
	Print from customer’s computer to a printer available at the support end (Available with Windows XP, 2000, Windows Server 2003).